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End of contract

Letty44
Level 1: Joiner
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At the start of a contract  (sim only) we have to pay rental in advance. At the end of the contract is that advance refundable ? 

many thanks

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MI5
Level 94: Supreme
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@Letty44 

No it isn't. You are connected for the full duration that you have paid for, so you get 30 days after the end date before disconnection if you are leaving.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152247 Posts
  • 651 Topics
  • 29031 Solutions
Registered:

@Letty44 

No it isn't. You are connected for the full duration that you have paid for, so you get 30 days after the end date before disconnection if you are leaving.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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