This is a customer community @Bella_1990 so no one from o2 will call you based on your message.
You can either try contacting o2 via social media - Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) - or try calling using Skype.
Payment management are on number 0800 902 0217, which is free to call - a guide is included below.
Guide: A Guide to Skype
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
