cancel
Showing results for 
Search instead for 
Did you mean: 

Does my plan include 5G

Stu32
Level 1: Joiner
  • 10 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Just ordered a pay monthly SIM only deal and during checkout it asked if my device was 5g witch it is so selected that on the assumption that I would get 5G as well if device supports it as I couldn't see any plans percific for 5G so my question is will I get 5G as in the SIM pack it says I'd need to be on a 5G plan ? If that's the case are cancel it as can get same deal with 5G included at no extra cost , I bought the 12GB For £12 offer if helps , thanks
Message 1 of 6
1,077 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150900 Posts
  • 646 Topics
  • 28746 Solutions
Registered:

@Stu32 

All O2 tariffs are now 5g at no extra cost.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 6
1,075 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 150900 Posts
  • 646 Topics
  • 28746 Solutions
Registered:

@Stu32 

All O2 tariffs are now 5g at no extra cost.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
1,076 Views

Stu32
Level 1: Joiner
  • 10 Posts
  • 3 Topics
  • 0 Solutions
Registered:
That's good news then thanks for info 👍
Message 3 of 6
1,072 Views

MI5
Level 94: Supreme
  • 150900 Posts
  • 646 Topics
  • 28746 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
1,070 Views

Stu32
Level 1: Joiner
  • 10 Posts
  • 3 Topics
  • 0 Solutions
Registered:
I’ve now just got a iPhone 12 with the 250GB Data plan new sim came with phone will it be 5G enabled if and when I’m in a 5G Area as asked the question on the FB msg chat and they seem to think there not and would need a 5G Sim , doesn’t that defeat the object of buying a 5G phone , this is what they said

“This isn't the case we're afraid. You'd need to be using a 5G sim in order to access 5G. Would you like us to look to get one sent out to you?

Surely the new sim that came with my iPhone 12 5G is 5G enabled ??
Message 5 of 6
1,018 Views

jonsie
Level 94: Supreme
  • 95136 Posts
  • 611 Topics
  • 7111 Solutions
Registered:
Message 6 of 6
1,009 Views