Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Late bill

My bill is currently unpaid as there was an issue with my salary, how long is it before o2 restrict my services.

Resolved! Credit file referrals

Hi, I placed an order back in June to which it was accepted online then 2 days later I received an email stating there had been an issue and to email Credit file referrals. I done as the email said and since June 16th I've had no reply, I called in a...

Data overseas

My mobile data isn’t working in Spain

Resolved! Delivery

I ordered my phone yesterday and it saying standard delivery and today’s date but does that mean it’ll come today? I still haven’t reviewed dispatch email

Switched my phone from a galaxy S7 to an S10 lite and sim isnt recognised

Hi all. I've just purchased a refurbished S10 lite (unlocked) and when I move my sim from the S7 to this it Isn't recognised - any idea on how I resolve this please??

Resolved! Transfer of a number

Hi. I am new to O2 I gave my PAC number when I signed up. I received and installed the new SIM card. My old number has not been transferred. Is there anything else I have to do? (I can't find out anything about the status as I have tried using 202 bu...

Resolved! Scammers are at it again

Hello,You probably already know this but I thought I would inform that I received a scam text which I know for sure as somebody who is a IT Security Analyst the text is fake.It looks like the scammer last are at it again sending out messages telling ...

Resolved! Cut off

I was cut off as was late paying my bill. I have now paid it and I am still cut off. When will it be back to normal

Resolved! Device problem

My iPhone is less than two months old and screen keeps freezing, help

Resolved! My bill

Why is my bill this month cost more for me and my wife and son it cost £73

O2

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