Disappointed

[Anonymous]

I've been with O2 since 2000 and to be honest I've never had a problem well nothing major anyway.
Currently I'm paying £28 a month unltd mins/texts and 20 GB data I don't have a phone contract and didn't upgrade so still using the iPhone 6.
Had a letter off BT offering me exactly the same plus access to BT sports but for £20 a month.
Ok not sure weather to leave as I love O2 priorities and make full use of it.
Thought I'd ring O2 today and explained I'd been offered this and was told "no" and I said ok can I get a PAC code "yes no problem and bye"
I would've at least thought they might have asked me if there was anything that might make me change my mind seeing as I've been with them for just over 15 years.
They didn't even try.
I am really disappointed and earlier was considering weather I should leave or not. Ok I'm saving £8 a month but for some reason I'm kind of used to O2 and am one of those people that doesn't like change.
Could really do with some advice on this.
I know the choice is mine just thinking out loud and want to see what you guys would do

[Anonymous]

Looking at the O2 travel makes sense for me to stay as we do go over to Europe 2-3 times a year.

[MI5]

Same for me.
I wouldn't be without it.

[Anonymous]

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@Anonymous wrote:
Think i'll stay. Maybe tempted in the future but that's happened before
Thanks anyway guys

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Glad you decided to stay @@Anonymous. Remember that the community is here to help! 

[Cleoriff]

Yes I posted this on another thread last night @Anonymous I am in Spain at the moment and this is the text I get from O2 as soon as I turn my phone on after landing

I don't think thats bad at all. I never use the data incidentally I stick to using Wifi....and have only made one call. Lasted 59 minutes and cost me 50p. Ps the text above was from when I was here in October...