cancel
Showing results for 
Search instead for 
Did you mean: 

Direct debit set up

Pauld1012
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How do I set a direct debit up

Message 1 of 3
508 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152243 Posts
  • 651 Topics
  • 29031 Solutions
Registered:

@Pauld1012 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
501 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 152243 Posts
  • 651 Topics
  • 29031 Solutions
Registered:

@Pauld1012 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
502 Views

gmarkj
Level 67: Unsung hero
  • 12981 Posts
  • 95 Topics
  • 1178 Solutions
Registered:

o2 have to request a direct debit in order for one to be set up @Pauld1012 

You can set up a standing order, but that would be for a fixed amount each month - fine if you NEVER incur any additional charges, but there is always a little doubt.

More details on ways to pay are in this guide.

Guide: How to Pay Your Bill (Airtime & Device Plans) 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 3
500 Views