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Dai3 · ‎17-06-2023

Is it possible to change the date of my direct debit?

Enlli · ‎17-06-2023

If you are on the new system if can be done under Manage My Account / Manage cards for payment.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Bambino · ‎17-06-2023

@Dai3

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2

Dai3 · ‎17-06-2023

Thank you.

Dai3 · ‎17-06-2023

Thanks.

MI5 · ‎17-06-2023

@Dai3

Even if on the old system you can change your bank details in the bills section.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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