Direct Debit

[2281steveb]

I'd like to re-set and change my monthly direct debit, does this have to be done over the telephone?

[Cleoriff · Accepted solution]

Hi @2281steveb 

If you are looking to change the date of your direct debit, then yes, this has to be done via customer services Guide: How to find help & contact O2 

If you are just changing your bank details then this can be done via My O2

[Bambino]

@2281steveb  Be aware that it cannot be changed within 6 days of your payment date. You may have to wait a month to do it if you're too close to the date.