This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Deposit

Go to solution
RAquino
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎12-02-2020 10:32

on ‎12-02-2020 10:32

When can i get my deposit back? i was asked to pay a deposit when i ordered my pay monthly phone i've already payed 3 months bill..
Message 1 of 3
930 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152498 Posts
  • 651 Topics
  • 29105 Solutions
Registered:

on ‎12-02-2020 11:37

on ‎12-02-2020 11:37

@RAquino 

Provided you have paid the first 3 bills on time, your deposit can be returned on your 4th bill. 
call customer service to request it Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
915 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 152498 Posts
  • 651 Topics
  • 29105 Solutions
Registered:

on ‎12-02-2020 11:37

on ‎12-02-2020 11:37

@RAquino 

Provided you have paid the first 3 bills on time, your deposit can be returned on your 4th bill. 
call customer service to request it Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
916 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 96302 Posts
  • 614 Topics
  • 7181 Solutions
Registered:

on ‎12-02-2020 15:26

on ‎12-02-2020 15:26

It will be added to your account so you need to call them if you want it returned to your bank account. That could take anything between 14 and 21 days.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 3
895 Views
0 Kudos
Top Kudoed Authors
View All
Top