Solved: Deposit

RAquino · ‎12-02-2020

When can i get my deposit back? i was asked to pay a deposit when i ordered my pay monthly phone i've already payed 3 months bill..

MI5 · ‎12-02-2020

@RAquino

Provided you have paid the first 3 bills on time, your deposit can be returned on your 4th bill.
call customer service to request it Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-02-2020

@RAquino

Provided you have paid the first 3 bills on time, your deposit can be returned on your 4th bill.
call customer service to request it Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎12-02-2020

It will be added to your account so you need to call them if you want it returned to your bank account. That could take anything between 14 and 21 days.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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