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Delivery

Bonnie
Level 1: Joiner
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Hi
Can anyone help ?!
Ordered a new contract phone Friday before 8pm cut off for Saturday delivery but order wasn’t processed till gone 10pm therefore did not arrive Saturday. Still waiting for refund on delivery, customer service are useless as can’t speak to dispatch, thought it would arrive today but no dispatch email still order in progress ?
Starting to think it will never arrive so disappointed in O2
Message 1 of 14
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Cleoriff
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Thanks @EmilieT  wink

Veritas Numquam Perit

Girl in a jacket
Message 11 of 14
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Bonnie
Level 1: Joiner
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Emilie has got me in touch with an amazing Guru who has sorted the issue and I don’t want to Jinix it aha but the order is on its way I had a dispatch email from UK mail for will be waiting for the phone tomorrow ! Thanks all for your help finally !
Message 12 of 14
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MI5
Level 94: Supreme
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Glad it's sorted wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 14
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Cleoriff
Level 94: Supreme
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Great news @Bonnie wink

Veritas Numquam Perit

Girl in a jacket
Message 14 of 14
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