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Anonymous · ‎16-11-2016

hiya.

1 week 1 day , still no phone ! when i made the order it was instock for nextday delivery following day shows out of stock "up to 1 week delivery" its been over a week. Is o2 delivery always this bad " would have been nice for them to tell me it/when item was out of stock, but i guess they would have to offer a "cancel" option.

Cant track order , or even see order in my account so have no idea whats going on, starting to think about canceling order, does anyone know how to do this ?

thanks

jonsie · ‎16-11-2016

Best option is to give them a call. Unfortunately this isn't a new problem.

Contact us

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎16-11-2016

Best option is to give them a call. Unfortunately this isn't a new problem.

Contact us

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎16-11-2016

Very common unfortunately and tracking isn't updated until phone is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎16-11-2016

thank you very much,

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