Solved: Delivery Times + Order Cancel

Anonymous · ‎16-11-2016

hiya.

1 week 1 day , still no phone ! when i made the order it was instock for nextday delivery following day shows out of stock "up to 1 week delivery" its been over a week. Is o2 delivery always this bad " would have been nice for them to tell me it/when item was out of stock, but i guess they would have to offer a "cancel" option.

Cant track order , or even see order in my account so have no idea whats going on, starting to think about canceling order, does anyone know how to do this ?

thanks

jonsie · ‎16-11-2016

Best option is to give them a call. Unfortunately this isn't a new problem.

Contact us

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎16-11-2016

Best option is to give them a call. Unfortunately this isn't a new problem.

Contact us

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎16-11-2016

Very common unfortunately and tracking isn't updated until phone is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous · ‎16-11-2016

thank you very much,

O2

Delivery Times + Order Cancel

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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