cancel
Showing results for 
Search instead for 
Did you mean: 

Default on O2 Payment

MG4
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

O2 is horrible, horrible company, they are doing everything possible to harass you when you decided to leave them.

I gave them a notice within 14 days to cancel my contract and they send me sms that I own them £221. I called them and support person confirmed that it was done automatically in mistake. Also I been told to remove all 02 direct debits which I have done.

Today I received an update from ClearScore suggested that I default on O2 company.

 

Leave them when you can and watch your credit history.

Will never ever have any business with this company or anyone they associated with.

 

And finally the question: how do I get this  resolved?

 

 

Message 1 of 4
265 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127522 Posts
  • 614 Topics
  • 22167 Solutions
Registered:

@MG4 

The email address is creditfilereferrals@telefonica.com

Or you can write or fax them:

Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 4
238 Views
3 REPLIES 3

MG4
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

This is a screenshot, address was removed for security reasons.

Screenshot 2022-03-23 at 09.04.02.png

Message 2 of 4
265 Views

MI5
Level 94: Supreme
  • 127522 Posts
  • 614 Topics
  • 22167 Solutions
Registered:

@MG4 

The email address is creditfilereferrals@telefonica.com

Or you can write or fax them:

Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 4
239 Views

MG4
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Many thanks @MI5 - very appreciated.

Emailed them.

Message 4 of 4
183 Views