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Data

Arolcay
Level 1: Joiner
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on ‎03-12-2020 10:41

on ‎03-12-2020 10:41

I have just changed Tarriff and suddenly my data usage has increased drastically. Normally I use about 1GB of data because I am at home and using home wifi. In just 10 days I have already used over this. Can anyone offer any advice as I cannot get to speak with anyone from O2. 

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MI5
Level 94: Supreme
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on ‎03-12-2020 10:56

on ‎03-12-2020 10:56

@Arolcay 

Turn off mobile data when connected to wifi so if your wifi drops out, your mobile data will not be used without your knowledge.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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