This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Data

Shem
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎06-08-2024 11:39

on ‎06-08-2024 11:39

We were supposed to have 6gb internet as we had the mobile card through virgin media but we only seem to have 3gb

Message 1 of 3
221 Views
0 Kudos
2 REPLIES 2

JohnBB99
Level 1: Joiner
  • 14 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎06-08-2024 11:44

on ‎06-08-2024 11:44

You need to contact coustomer service.

Message 2 of 3
216 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
  • 12016 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎06-08-2024 11:52

on ‎06-08-2024 11:52

@Shem 

 

It takes 14 days from you getting the SIM card for the data to be doubled, if it has been over 14days then then best course of action is to contact o2 via X (twitter) and they can have a look for you.

 

Volt Megaguide 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
214 Views
0 Kudos
Top Kudoed Authors
View All
Top