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Data usage suddenly gone up

Liz1223
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on ‎10-02-2020 16:48 - last edited on ‎12-03-2020 13:30 by

on ‎10-02-2020 16:48 - last edited on ‎12-03-2020 13:30 by

Why has my data usage suddenly over doubled with no different usage of the phone I’m coming to the end of my contract which seems suspicious

 

 

[Edit: topic title clarified]

 

 

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MI5
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on ‎10-02-2020 16:59

on ‎10-02-2020 16:59

@Liz1223 

No one can guess why but you can look on your phone in the data settings to see which apps are using the most data.

It's advisable to also turn off mobile data when not using it or whilst connected to wifi.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MI5
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on ‎10-02-2020 17:00

on ‎10-02-2020 17:00

Fixing the thread title.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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pgn
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‎10-02-2020 17:24 - edited ‎10-02-2020 17:24

‎10-02-2020 17:24 - edited ‎10-02-2020 17:24

You should find the by-app usage in your Sim and Network settings on Android, @Liz1223- might help to pinpoint the data-munching culprit. 

Screenshot_20200210-172146.jpg

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MI5
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‎10-02-2020 17:44 - edited ‎10-02-2020 17:45

‎10-02-2020 17:44 - edited ‎10-02-2020 17:45

Or in settings >mobile data on iPhone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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