Data switched off

[Cw25123]

Since this morning my data has been turned off, I’ve tried the usual turn my phone off then on, check all settings but it still is not working 

can someone please help 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Or call customer service on 202 to have your account checked

[Cleoriff]

@Cw25123 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Also check network settings Guide: How can I sort out my network issues? and  Guide: Is the network down for me or everyone? 

[MI5]

@Cw25123 

Have you checked to see if you have any data left this month https://mymobile.o2.co.uk/ and if your mobile data settings are still turned on?

If you have and it doesn't help, contact O2 as advised by @jonsie 

[Breanna]

Were you able to get this sorted @Cw25123?