Data allowance

[Michelle25]

Hi all,

I have 20gb of data with my plan, and my 02 is showing I have just under 13gb left until 07.05. however when I take my phone off WiFi, it is saying I've run out of data and need to look at adding a bolt on, or changing my tariff! Anyone any suggestions, I'd rather not ring up at the moment unless I absolutely have to. Cheers

[Michelle25]

Thanks

[Cleoriff]

@Michelle25 

Unfortunately My O2 is suffering with a few glitches. Showing wrong amount of data is the most common.

You could delte and reinstall the app and see if it updates. Or on a PC using a different browser.

If you need to speak to O2 there are numerous numbers in this guide Guide: Coronavirus Community Help and Support