Data allowance / warning message

[Anonymous]

Hi i have got monthly plan 10gb data allowance ( 5gb in contract and 5 extra data) but when im near 5 gb o2 send me a message that im almost finish my data. On my o2 app is different information ( still over 5gb left) can they change that alert message or what i can do to do that?

[MI5 · Accepted solution]

It's not possible to change it unfortunately.
Due to the way o2 add the extra data as a bolt on, the system will automatically warn when the base tariff data is used up.

[Cleoriff]

@AnonymousAll explained in this guide.

https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494

[MI5]

I couldn't have said it any better myself

[Cleoriff]

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@MI5wrote:
I couldn't have said it any better myself

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Well you didn't (on this occasion) so I kindly promoted your guide....

[MI5]

I'm sure I did