Data allowance not accurate on phone
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on 21-07-2023 07:51
My data allowance is 12GB but on my device it states that the max is 5GB and that I have now used up my allowance despite still having 7Gb remaining. Can you help with this?
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on 21-07-2023 07:58
The limit is manually set in your phone settings.
You need to go into the data settings and change it.
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21-07-2023 07:59 - edited 21-07-2023 07:59
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21-07-2023 07:59 - edited 21-07-2023 07:59
Is this the data setting on your phone as this is something separate which you can set yourself to prevent you going over your allowance
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