Data allowance is not changing

[Ewelina2]

Hi. Im in Poland now, got the messagw feel like home. Hovewer my data allowance is not changing. Still I have 50GB from 50GB to use. I understand that limit abroad is 25GB. But still would like to have control how many GB im using and they are free of charge

[madasaf1sh · Accepted solution]

@Ewelina2 

As per the T&C's which you agreed to roaming is now limited to 25GB , and you pay for any overage, to add data usage whilst abroad is not in real time, due to how the roaming network bill o2 for your data usage. 

Best thing to do is to set the limit on your phone.

[MI5]

@Ewelina2 

It can take longer to update data usage when abroad as the roaming networks have to send the info back to O2 before they can process it in your MyO2.

[jonsie]

I'm in England and my data hasn't updated since I go my double data two weeks ago

There is a definite issue

[madasaf1sh]

Mine has been updating, since I got my Volt Benefits

[MI5]

Working fine here.