@Amandano1
If you have insurance it can be replaced by just paying your excess, if not, you will need to upgrade or buy a new one from somewhere.
Guide: Upgrading Your O2 Phone
https://www.o2.co.uk/help/digital-services/o2-insurance
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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