Solved: DATA Carry over

Coopj041 · ‎14-04-2020

Hi,

I have received a text to say I’ve used all my data this month, on a 30GB package Pay Monthly. I used 18 GB last month, does that mean I get the extra 12gb from last month as a carry over? Can’t see it anywhere so don’t want to keep using data if I am going to be charged

MI5 · ‎14-04-2020

@Coopj041

No roll over of data, sorry.

It resets every month and will just stop when all used.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-04-2020

@Coopj041

No roll over of data, sorry.

It resets every month and will just stop when all used.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.