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Crossed lines

Amber86
Level 1: Joiner
  • 1 Posts
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I've been experiencing a crossed lines issue all day. Everytime someone tries to call me, the call goes through to someone else and it never comes through on my phone. This has been happening with incoming calls from both local UK and international numbers.

When I tried calling them back though, the call went through without any issues.

Can someone please guide me on this? I'm quite anxious about missing important calls, and there's no getting through to o2 customer service, as usual.

 

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MI5
Level 94: Supreme
  • 151755 Posts
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  • 28843 Solutions
Registered:

@Amber86 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Amber86 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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