Solved: Credit draining

Anonymous · ‎26-09-2013

I just got pay and go go go and had £10 credit. There's no way I've used text or call allowance yet my £10 is now at £7 and being eaten away every time I send a text. Any ideas please?

perksie · ‎26-09-2013

You'll need to ring O2 so they can check what's happened.

The number is 4445 and 25p per call.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎26-09-2013

Have you tried turning off data as many apps update in the backgrond?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎26-09-2013

Thanks, all that is turned off.

perksie · ‎26-09-2013

You'll need to ring O2 so they can check what's happened.

The number is 4445 and 25p per call.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎26-09-2013

Thanks, will try tomorrow.

Anonymous · ‎26-09-2013

I'm wondering if the text us going as a mms message which some phones do if your text is over 160 characters.

O2

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