Solved: Re: Credit check in line asked for my 3 digit numb...

KDen · ‎27-02-2023

Ordered new account and online it asked for my card long number and 3 digit number on back of card for credit check even though I’m paying by direct debit - is this normal

MI5 · ‎27-02-2023

@KDen

Yes, perfectly normal.

Credit, affordability and identity checks will be carried out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎27-02-2023

@KDen

Yes, perfectly normal.

Credit, affordability and identity checks will be carried out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

KDen · ‎27-02-2023

Thank you just never had to give all the details of my card before

MI5 · ‎27-02-2023

@KDen

Bank details are for identity check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

KDen · ‎27-02-2023

Many Thanks

MI5 · ‎27-02-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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