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SM23
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My device plane is nearly paid can I now switch to simm only

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Bambino
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@SM23 You can when you pay the remainder of your device: How does O2 Refresh work?

I DO NOT WORK FOR O2



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pgn
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Once the device plan is fully paid off and closed by O2 (you'll get a message and possibly e-mail to confirm) @SM23 

Your MyO2 will tell you when you can upgrade if you tap on the Upgrade prompt on the frot page.

Best place to find a good value SIMO plan is Uswitch, and once you find one that you like, Uswitch drops it into the basket on the O2 website and you continue your steps from there. It becomes active almost immediately and there may be a slight difference on the first payment after that as O2 balance the payments taken with the new cost monthly of the SIMO contract. Good luck @SM23.

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MI5
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@SM23 

When you do, use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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