Solved: Contract

Janice127 · ‎14-10-2023

Hi my contract is nearly up so I don’t want another contract but want to go back to pay as you go but still want to keep my same number can you help

madasaf1sh · ‎14-10-2023

@Janice127

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

Also have a look at this guide here Guide: Migration & porting into O2

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎14-10-2023

@Janice127

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

Also have a look at this guide here Guide: Migration & porting into O2

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Enlli · ‎14-10-2023

When your contract ends get a PAYG SIM and then migrate your contract number over

Guide: Migration & porting into O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Contract

Account issues

Keep old Phone number

Need PUK code

Lost sim card

Change payment date