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Janice127 · ‎14-10-2023

Hi my contract is nearly up so I don’t want another contract but want to go back to pay as you go but still want to keep my same number can you help

madasaf1sh · ‎14-10-2023

@Janice127

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

Also have a look at this guide here Guide: Migration & porting into O2

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎14-10-2023

@Janice127

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

Also have a look at this guide here Guide: Migration & porting into O2

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Enlli · ‎14-10-2023

When your contract ends get a PAYG SIM and then migrate your contract number over

Guide: Migration & porting into O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Contract

My bill

Port date for moving number

Extra charge

Monthly payment not taken

o2 PAYG number transfer to o2 pay monthly