on 19-11-2020 19:33
19-11-2020 19:37 - edited 19-11-2020 19:38
19-11-2020 19:37 - edited 19-11-2020 19:38
You need to contact O2 and explain you need a new sim for your daughter. All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen if you have to.
Edit spelling
Veritas Numquam Perit
on 19-11-2020 19:49
on 19-11-2020 19:54
on 19-11-2020 19:54
You can continuw to use your sim in your phone, but the new phone will need a sim, unless you have a previous one in use.
on 19-11-2020 20:54
on 19-11-2020 21:02
on 19-11-2020 21:02
Text INFO to 85075
Guide: Cancelling Your Contract