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Contract should have been cancelled

Derek1306
Level 1: Joiner
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on ‎11-07-2024 14:50 - last edited on ‎12-07-2024 09:04 by Community Manager

on ‎11-07-2024 14:50 - last edited on ‎12-07-2024 09:04 by Community Manager

I have never used SIM card and only took out pay monthly as part of a Virgin Media deal. This expired a few months ago and contract with O2 should have been cancelled.

Phone no - [removed]

A/c [removed]

 

[mod edit: we'd ask that members don't post sensitive information as this is publicly viewable. Thanks 🙂]

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MI5
Level 94: Supreme
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on ‎12-07-2024 09:22

on ‎12-07-2024 09:22

@Derek1306 

Cancellation is not automatic. You need to let O2 know you wish to cancel.

Guide: Cancelling Your Contract 

Contact details for O2 here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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