cancel
Showing results for 
Search instead for 
Did you mean: 

Contract renewal date

Anonymous
Not applicable
Because of my contract renewal date bring 30th May 2015, I can just leave and try a new supplier, ? Just sick of all the network problems and no answer or solutions, DN14 7, AREA
Message 1 of 7
6,389 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 146708 Posts
  • 636 Topics
  • 28243 Solutions
Registered:
Yes, you only need to give 30 days notice.
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 7
6,387 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 146708 Posts
  • 636 Topics
  • 28243 Solutions
Registered:
Yes, you only need to give 30 days notice.
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
6,388 Views

Cleoriff
Level 94: Supreme
  • 124127 Posts
  • 828 Topics
  • 7513 Solutions
Registered:

And if you want to take your number with you to a new network

http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

(your pac is only valid for 30 days)

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
6,382 Views

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:
Hi,

Yes you'll need to pay a final months bill, but you can now leave without further penalty.

Be sure to leave your direct debit in place until your balance is zero.

Good luck in your new network.
Message 4 of 7
6,379 Views

Anonymous
Not applicable
Can I just hope into a shop get a new contract from somebody else and let them deal with it as I am not in a contract with O2 as my contract sate has passed
Message 5 of 7
6,370 Views

jonsie
Level 94: Supreme
  • 93262 Posts
  • 610 Topics
  • 6985 Solutions
Registered:

 No you need to deal with it yourself. Get a PAC from o2 and give it to your new network. Once used it will automatically end the contract with o2 and they will produce a final bill.

Message 6 of 7
6,360 Views

MI5
Level 94: Supreme
  • 146708 Posts
  • 636 Topics
  • 28243 Solutions
Registered:
Your contract doesn't end until you give 30 days notice.
If you don't cancel it, it will continue to roll on month by month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
6,354 Views