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Accepted Solutions
Hi lizzie52
Yes, your contract will just roll over month by month on the same tariff and price that you pay now (unless you have any loyalty discounts from your previous upgrade which would automatically drop off as your contract has expired) - no other changes will be made by O2, and you won't be automatically tied into another contract unless you resign up with O2.
Sorry to hear you are having problems getting through to us over the phone.
I would recommend logging into your myO2 account on the O2 website, as you can then look at upgrade options and upgrade online if you find a deal you like.
If you are not sure what phone you would like just yet, or would prefer to stick with your current phone for the time being - check out the sim only options to hopefully lower your tariff price, but at the same time you shouldn't lose out on your usage.
Also, you can chat to our advisors online about your upgrade if you want to ask some direct questions, or account specific questions by using our webchat service.
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it continues same cost etc on a 30 day notice period
Hi lizzie52
Yes, your contract will just roll over month by month on the same tariff and price that you pay now (unless you have any loyalty discounts from your previous upgrade which would automatically drop off as your contract has expired) - no other changes will be made by O2, and you won't be automatically tied into another contract unless you resign up with O2.
Sorry to hear you are having problems getting through to us over the phone.
I would recommend logging into your myO2 account on the O2 website, as you can then look at upgrade options and upgrade online if you find a deal you like.
If you are not sure what phone you would like just yet, or would prefer to stick with your current phone for the time being - check out the sim only options to hopefully lower your tariff price, but at the same time you shouldn't lose out on your usage.
Also, you can chat to our advisors online about your upgrade if you want to ask some direct questions, or account specific questions by using our webchat service.
