cancel
Showing results for 
Search instead for 
Did you mean: 

Contract ends

Rach12
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My contract is due to end in a fortnight and I do not wish to renew and I’m probably just going to get a pay as you go Giffgaff and save myself a whole lot of money. I still have a few months left on my Apple Watch and o2 say I must stay on contract with them ? Is this the case ? Will I never be able to use the watch without being in contract ? Sorry if I’m asking silly questions 

Message 1 of 5
786 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151670 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Rach12 

If you cancel your phone you need to cancel the watch too, which will mean paying off what you owe on it.

Or just leave the phone airtime running until the watch is paid off.

Your watch won't work on giffgaff either apart from on Bluetooth. No cellular functions.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
783 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 151670 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Rach12 

If you cancel your phone you need to cancel the watch too, which will mean paying off what you owe on it.

Or just leave the phone airtime running until the watch is paid off.

Your watch won't work on giffgaff either apart from on Bluetooth. No cellular functions.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
784 Views

Rach12
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks very much for getting back to me. Ok so even if I pay off the remaining balance on my watch it still won’t work without an active contract on o2? So I need to permanently be in contract ? What a pain!!

Message 3 of 5
772 Views

Oxonian
Level 37: Blazing a Trail
  • 11041 Posts
  • 283 Topics
  • 33 Solutions
Registered:

@Rach12 

 


@Rach12 wrote:

Thanks very much for getting back to me. Ok so even if I pay off the remaining balance on my watch it still won’t work without an active contract on o2? So I need to permanently be in contract ? What a pain!!


I think that is a fair summary of what @MI5 has said. 

Message 4 of 5
737 Views

MI5
Level 94: Supreme
  • 151670 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Rach12 

Only on a network that supports Apple watch which giffgaff does not as yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
734 Views