Contacting O2 by email

[Anonymous]

Hi there,

I have purchased a phone on-line today from O2 and it arrived without a USB lead which I was assured would be in the box.  I am trying to contact customer services by e-mail, without resorting to using an 0844 number.  Live chat gave me:- mycare@o2@email.co.uk but the postmaster has thrown it back and can't deliver it, does anyone have any ideas why please?  Would appreciate any help as I'm not a happy bunny at the moment, thanx.

[jonsie · Accepted solution]

Use the email link in my signature directly below.

[Bambino]

There shouldn't be two @'s in the email address.

[Anonymous]

Typo error, have just checked original e-mail and there was only one @ - thanx

[Anonymous]

Thanx very much, have finally managed to prune my email down from 2000 characters to about 1300 which was acceptable, now awaiting a response. Watch this space....