Constant spam from O2

[Anonymous]

I am desperate to stop the O2 spam coming on my phone.
I get 3-4 messages a day from O2 and there seems to be no way to stop them.
I disabled the spam from my settings and it kept happening. I texted stop a few times. I called 2220 and updated my settings to switch all messages off and despite doing all that they keep coming. I chatted to a couple of "gurus" online who promised it would stop, the last of whom made a promise that I would never, ever be contacted again and yet I received 3 texts the next day!
There seems to be absolutely no way of stopping the spam. I now compiling a log of all the chats I've had with O2, the reference numbers they've given me and getting ready for a complain and reporting them for unsolicited advertising without my consent. 
It's bad enough we receive spam from dubious sources, I really don't need my own telecom company to swarm my phone with promotional garbage and give me absolutely no way to stop it!

[perksie]

---

@Anonymous wrote:

They keep sending me "offers" with a line at the end saying "text STOP to 2020 to stop these messages", I always do, but the messages carry on anyway! Eh?

---

That won't work if you have already agreed to these in MyO2.

[jonsie]

I receive texts, read them, delete them. No problem:smileywink:

[Bambino · Accepted solution]

---

@Anonymous wrote:

They keep sending me "offers" with a line at the end saying "text STOP to 2020 to stop these messages", I always do, but the messages carry on anyway! Eh?

---

If the text is coming from a spammer, texting STOP is what they're looking for, as they then know it's a live number. The best thing to do is take a look at the links that adamtemp64 posted some time ago, and go through that process to try to stop them. It may not stop them all, but it's worth a try, especially if you're getting a lot of them: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

[perksie]

Also if these are offers from O2 Priority Moments again you have asked for them and need to delete your account if they're not wanted.