Confirm of cancellation

[Kelly02]

Hi i have Texted Pat to the number and i am asking how do i confirm the contract has been cancelled becuause its not very clear Thanks Archie 

[MI5]

@Kelly02 

Migrating your number to the new contract would end the old one or use PAC and put it on an EE PAYG sim to ensure your old contract was cancelled.

You could just bin the EE sim after.

[Kelly02]

We did try to call today but they said there only taking emergncey calls or lost/ stolen phones ect

[MI5]

Yeah, as I said, it's very busy.

[Kelly02]

@MI5 What we are tyring to do is cancel an 02 contract and take out a new one without going threw 02 Thanks

[MI5]

@Kelly02 

As I said above - 

use PAC and put it on an EE PAYG sim to ensure your old contract was cancelled.

You could just bin the EE sim after.

Take new contract from wherever. Job done.

[Kelly02]

@MI5 Thank you very much 

[MI5]

You're welcome