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I want to cancel my daughters mobile subscription, cant find anywhere to do that?

oldgit1
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I pay for one of my daughters mobile contracts. she is earning enough now for me to be able to stop. But despite signing in etc I cannot find a way of cancelling this. any thoughts?

She changed the number to hers as you do.

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madasaf1sh
Level 78: King of Kings
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@oldgit1 

 

You can find all the ways to cancel here Guide: Cancelling Your Contract 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@oldgit1 

You just need to log in to your MyO2, go to the billing section, cards and payments and change the bank details there. Or contact O2.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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