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Anonymous
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Claim Xbox live membership

How do I claim my 12month live membership that I got with my upgrafe?
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Posts: 93,815
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Registered: ‎04-04-2012

Re: Claim Xbox live membership

I can imagine we will get this question asked a few times but as it’s something new maybe @Chris_K can advise on correct process?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 78,907
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Registered: ‎14-01-2013

Re: Claim Xbox live membership

[ Edited ]

I didn't even realise O2 were offering Xbox live membership as a promotion?. So certainly more information would help..

Edited to add: I see it was announced here..https://community.o2.co.uk/t5/Welcome-News/OnePlus-5T-out-now/m-p/1090048#M22974

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O2 Social Media Team
Posts: 1,339
Registered: ‎27-11-2013

Re: Claim Xbox live membership

Full details on how to claim are outlined on OnePlus' claims page here, though here are the main points:

  1. You need to order a OnePlus 5T directly from O2 between 16th Nov and 6th Dec 2017
  2. Visit the Claim Now page on no sooner than 21 days but no later than 60 days from your order date
  3. You'll then need to upload proof of purchase, including other details such as date & place of purchase, receipt number, personal details etc
  4. You'll receive your Xbox Live Gold membership via e-code within 5 working days of the claim being validated

 

Links:


Hi. I'm from the Social Media Team.

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Posts: 78,907
Topics: 706
Registered: ‎14-01-2013

Re: Claim Xbox live membership

Thanks for that @Chris_K Very helpful Smiley Wink

*The Game Is On*

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Posts: 93,815
Topics: 541
Solutions: 11,995
Registered: ‎04-04-2012

Re: Claim Xbox live membership

Excellent, thanks Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)