@AmberHallett150
O2 only pass on the charges received from vendors, so in this case, you need to contact Apple to find out what the actual transaction was.
https://www.google.com/url?sa=t&source=web&rct=j&url=https://support.apple.com/en-gb/billing&ved=2ah...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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