on 14-06-2017 09:23
on 14-06-2017 09:23
on 14-06-2017 09:28
on 14-06-2017 09:34
Sorry but how do I check a breakdown of charges?
14-06-2017 09:41 - edited 14-06-2017 09:45
14-06-2017 09:41 - edited 14-06-2017 09:45
@Anonymous wrote:Sorry but how do I check a breakdown of charges?
You go into My O2 http://www.o2.co.uk/myo2 and check your bill
https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/bc-p/1017620#M10
Edited to add this guide as well https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
Veritas Numquam Perit
14-06-2017 09:44 - edited 14-06-2017 09:51
14-06-2017 09:44 - edited 14-06-2017 09:51
Ate you on contract or payandgo? There is no charge for rejected calls so you need to determine what charges you are paying. We need to know exactly which platform you are on because there are different ways of checking.
on 14-06-2017 09:47
on 14-06-2017 09:47
on 14-06-2017 12:37
I'm on PAYG so I'm guessing there's no bill to check. Sorry, I should have mentioned this in my first post. Is there any way to check a history of charges on PAYG?
14-06-2017 12:54 - edited 14-06-2017 12:54
14-06-2017 12:54 - edited 14-06-2017 12:54
Not on PAYG without requesting a SAR which will cost you £10, but the more likely scenario is a web daily charge of £1 per day for any data use (if none included in your tariff).
If this is the case, you need to turn off mobile data on your handset.
on 14-06-2017 13:25
on 14-06-2017 13:25
This is why I asked, I suspected Web Daily so it's a case of switching off mobile data and using only wifi or switching to a big bundle tariff with some data allowance.
on 15-06-2017 10:40
on 15-06-2017 10:40