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Changing to Classic PYGO

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TomUK
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on ‎24-11-2016 17:34

on ‎24-11-2016 17:34

I am going to change from Simply Paygo to Classic Paygo, as I don't use my mobile phone a lot. I have ordered the free SIM and will be paying £10 to activate the new service. I have around £4 credit left on my Simply Paygo SIM. What will happen to this?

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Bambino
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‎24-11-2016 17:36 - edited ‎24-11-2016 17:38

‎24-11-2016 17:36 - edited ‎24-11-2016 17:38

@TomUK Your credit should transfer to the new tariff. You can do it on your MyO2 page. Why are you ordering a new sim? I don't believe that is necessary.

I DO NOT WORK FOR O2



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Bambino
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‎24-11-2016 17:36 - edited ‎24-11-2016 17:38

‎24-11-2016 17:36 - edited ‎24-11-2016 17:38

@TomUK Your credit should transfer to the new tariff. You can do it on your MyO2 page. Why are you ordering a new sim? I don't believe that is necessary.

I DO NOT WORK FOR O2



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Anonymous
Not applicable

on ‎24-11-2016 17:40

on ‎24-11-2016 17:40

All it requires is a call to cs on 4445 or log in to your myo2 & change it yourself
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MI5
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‎24-11-2016 18:27 - edited ‎24-11-2016 18:28

‎24-11-2016 18:27 - edited ‎24-11-2016 18:28

To confirm you can keep using your current sim and just change the tarrif.
No need for a new sim.

You can change here under your tariff settings http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TomUK
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on ‎24-11-2016 19:20

on ‎24-11-2016 19:20

The publicity on the website suggests that ordering the Classic SIM at £10 is required to access Classic PAYGO. There is no mention of your existing SIM being used. Thanks everyone for the advice.
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MI5
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on ‎24-11-2016 19:28

on ‎24-11-2016 19:28

That's why we're here to help wink
Welcome to the forum too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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la7
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on ‎27-11-2016 08:44

on ‎27-11-2016 08:44

You can also change to it by texting classic 66202

 

https://www.youtube.com/watch?v=93l_mACATp8

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