cancel
Showing results for 
Search instead for 
Did you mean: 

Changing my Mobile Number

Tyranade
Level 1: Joiner
  • 11 Posts
  • 3 Topics
  • 0 Solutions
Registered:

So my old PAYG phone was a Virgin phone and I would like to transfer that number from Virgin to o2. Now I got this in an email today.

 

" You want to keep your
old number
You need to ask your old network for a PAC code (they’ll know what it is). Then fill in the form at o2.co.uk/
keepmynumber. It’ll take us one working day to sort it out."

 

I have the PAC code and I have filled out the keep my number form TWICE and it has been a good few days yet I still do not have my old number. I kind of need to keep my old number otherwise it will be a collosal pain in my backside to give everyone my new number.

Message 1 of 11
2,302 Views
10 REPLIES 10

jonsie
Level 94: Supreme
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

As soon as your virgin number loses connection you will know that the porting has started. At that stage put the o2 sim in the phone and switch off/on at regular intervals until the porting is complete.

Message 11 of 11
566 Views