Solved: Changing direct debit

Bencollins · ‎01-02-2020

Hi there,

I would like to change my direct debit.
How do I go about doing this?

Many thanks,

Ben

MI5 · ‎01-02-2020

Login to your MyO2 and go to "Manage my details"

http://www.o2.co.uk/myo2

O2 help here https://www.o2.co.uk/help/account-and-billing/how-to-pay

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-02-2020

@Bencollins

Login to your MyO2 and go to "Manage my details"

http://www.o2.co.uk/myo2

O2 help here https://www.o2.co.uk/help/account-and-billing/how-to-pay

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎01-02-2020

If you want to change the date though you will have to call customer service on 202.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎11-02-2020

I hope you managed to change your direct debit OK @Bencollins but if you still need some help then let us know.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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