cancel
Showing results for 
Search instead for 
Did you mean: 

Changing device

Device1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I want to change my device but can you cancel your contract and still pay the device plan
Message 1 of 3
374 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122901 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

@Device1 

Have a look here. This is how Refresh works

Guide: How does O2 Refresh work? 

When you have paid the device in full, it's yours to do what you want with it.

You carry on paying the airtime until you cancel or upgrade to another contract.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
364 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 122901 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

@Device1 

Have a look here. This is how Refresh works

Guide: How does O2 Refresh work? 

When you have paid the device in full, it's yours to do what you want with it.

You carry on paying the airtime until you cancel or upgrade to another contract.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
365 Views

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

You can't cancel and just pay the device plan unless you settle the device in full first.

Message 3 of 3
321 Views