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Changing Delivery Adress

Angel27
Level 1: Joiner
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on ‎17-11-2020 09:46

on ‎17-11-2020 09:46

Hello, I'm new to O2 and trying to buy a phone but the delivery adress is not the good one and I can't change it. Could you help me please? Thanks

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MI5
Level 94: Supreme
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Registered:

on ‎17-11-2020 09:57

on ‎17-11-2020 09:57

@Angel27 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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