Change to sim only

[Magpies]

My 3 year contract (phone and airtime) had come to an end so I am now just paying the airtime of £38 a month (30gb).  I have looked at sim only deals on Uswitch and amongst them was O2 50gb for £12 a month. This doesn't come up on the 'change tariff' option on My O2. 

If I was to purchase the £12 a month tariff via Uswitch, will I get a new sim and have to go through the PAC route as a new customer, or would they just change my existing contract to the new one automatically?

[jonsie]

It's very easy

Use USwitch

Sim Only Deals: Compare our best in September 2023 - Uswitch

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

[MI5]

@Magpies 

Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+