cancel
Showing results for 
Search instead for 
Did you mean: 

Change direct debit date

Sammij
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Does anyone know if its possible to change the date of direct debit payment? My bill comes out two days before payday, so looking to change it back by two days. Tia. 

Message 1 of 2
84 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 72: Oracle
  • 18112 Posts
  • 863 Topics
  • 1986 Solutions
Registered:

@Sammij You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
80 Views
1 REPLY 1

Bambino
Level 72: Oracle
  • 18112 Posts
  • 863 Topics
  • 1986 Solutions
Registered:

@Sammij You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
81 Views