Re: Change Tariff

PW77 · ‎23-03-2020

I want I change Tariff to the 18month 100gb (4g) sim only option but in my in My O2 app this is not listed as an option.

My current contract changes in September/October but id like to be able to change. I can't get through at the moment to talk to a an advisor so I thought I d ask here if anyone has any suggestions or if someone from O2 could respond.

Cheers

MI5 · ‎23-03-2020

@PW77

You need to go to Upgrade rather than tariff change, but be advised, there may be fees depending on your current contract.

You will be informed as you progress through to checkout.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

PW77 · ‎23-03-2020

Hi I'm.haopy with my phone and just want to change the tarrif. Does that still count?

Thank you for respo6

MI5 · ‎23-03-2020

@PW77

Yes, just select sim only upgrade and you just keep your phone.

The tariff will change on the system so no need for a new sim card either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Change Tariff

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived